Payment methods accepted in the checkout are Paypal, Visa, Mastercard, American Express and Bank Deposit. If you choose Bank Deposit please note that our account details will show after checkout and we will not be able to dispatch until payment is received, unless you have made special arrangements with us.
Schools can email a completed, official school purchase order through to us at firstname.lastname@example.org. We will then be able to provide the products with an invoice (30 day payment terms apply). Please note that our company name is Craft4Kids Pty Ltd (ABN 91 155 222 003), and we regularly supply schools and businesses though our other stores (Craft4Kids Australia and Light Up Learning).
All prices on this website are in Australian dollars and include GST for Australian customers.
Delivery cost varies based on your address and the weight of the products. There is a Shipping Rates Calculator in the Cart and it will also show in the Checkout after your address is entered. For Australian addresses delivery starts at $6.95, and for New Zealand it starts at $15.00 (AUD).
Delivery within Australia is by Australia Post. For delivery to New Zealand we send through Australia Post's Express Courier International service.
Orders placed through this website will be dispatched the day after delivery. We dispatch from Bendigo, Victoria (about 1.5 hours from Melbourne).
We can deliver to PO Boxes, Parcel Lockers or Parcel Collect delivery addresses in Australia, as well as to residential and business addresses.
If you have delivery instructions for us (eg. authority to leave the item), please use the order Order Instructions/Comments box on the checkout.
Indicative delivery times*
|Victoria||2 to 3 business days|
|New South Wales & ACT, Adelaide, Brisbane & Hobart||2 to 4 business days|
|Rest of Australia||3 to 7 business days|
|New Zealand||3 to 7 business days|
* If you require urgent delivery within Australia please contact us at email@example.com or 03 5449 7234 to request an Express Post quote.
We monitor our stock levels carefully to ensure that all items available for purchase are in stock. In the rare situation when an ordered item is out of stock we will contact you within one business day to advise you of options, including a cancellation/refund or another suitable product.
Please note that if you provide us with the incorrect address or your order is sent back to us by Australia Post for any other reason we will need to charge you our full Australia Post postage charge to resend (this may be higher than the rates above).